What Patients Say About Dr Kumaresh Krishnamoorthy at Apollo Hospitals, Bangalore
A good surgeon isn’t just someone who operates well. Patients remember something else entirely — whether they felt heard, whether they were told the truth, whether someone actually explained what was going on before reaching for a scalpel.
Apollo Hospitals asked patients who’d seen Dr Kumaresh Krishnamoorthy at Apollo Hospitals, Bangalore, to share their experience. The responses were overwhelmingly positive, and a few things came up again and again: honest advice, no push toward surgery unless it was truly needed, clear explanations, and follow-up that didn’t stop at the door.
A lot of these patients had already been to two or three other hospitals before landing here — usually confused about whether they even needed an operation. That’s often the real question in ENT care: not just whether surgery can help, but whether it should happen at all.
In their own words
“I’ve been telling all my colleagues about you.” “If you’re representative of the kind of doctors Apollo has, I’m thinking of buying Apollo shares — I’m sure the company will do well.” — Consultant, Infosys
This one wasn’t really about the treatment itself. It was about trust — the sense that the hospital’s culture matched the care he received.
“The way you treat patients is really something.” “I went to several hospitals and well-known doctors before this. Nowhere else did I get treated the way I was at Apollo. Thank you for everything — you’re genuinely the best.” — Manager, Accenture
For a lot of patients, especially those dealing with chronic ENT issues, how a doctor communicates matters just as much as what they prescribe.
“You never pushed medicines or treatment I didn’t need.” “You were courteous, and it was clear you actually cared. I’ve never had a doctor follow up by email with useful information on his own. Staying in touch like that, after the visit, meant a lot.” — Software Engineer, TCS
Care doesn’t end when the consultation does. Helping patients actually understand their condition — and staying in the loop afterward — often matters as much as the treatment itself.
“You didn’t rush into surgery.” “You suggested observation and allergy treatment instead of jumping straight to an operation. Most surgeons just recommend surgery right away, but you took the time to actually find out what was causing it.” — IT Professional, Motorola
Not every deviated septum needs an operation. Not every symptom needs a knife. Figuring out who actually benefits from surgery — and who doesn’t — is one of the more underrated parts of this job. Often, allergy control, medication, or a few lifestyle changes solve the problem just as well.
The approach behind it
One thing hasn’t changed over the years: treat the patient, not just the scan or the report.
That applies whether it’s hearing loss, sinus problems, vertigo, snoring, sleep apnea, a child’s ear infection, or something in the head and neck. The goal stays the same — explain things honestly, recommend what’s medically necessary rather than what’s simply possible, and build a plan around the person, not the diagnosis code.
For most patients, trust doesn’t come from a fancy procedure. It comes from knowing they were told the truth.
